Guest Screening
Keybee performs efficient guest screening by ensuring potential guests have a verified government ID, checking past reviews, and having real people identify high-risk stays.
What is guest screening?
Guest screening is an important safety and quality management aspect of hosting vacation rental properties that assesses a reservation’s risk level through a discreet process of analyzing guest profiles to minimize high-risk stays.
Our system detects if potential guests have previous reviews and valid government IDs within the platform. Having a valid ID is part of the necessary guest screening process. If a potential guest has yet to verify their official government ID on a platform, we notify them to add it to their profile before we can confirm the booking.
Keybee has real people, not machines, who detect red flags such as large crowds and parties. We may also ask potential guests additional questions as part of the screening process to ensure they are a good fit for your property. We do this to ensure the safety and security of all guests and minimize wear and tear on your property.
Why do you need guest screening?
Guest screening helps you minimize risk when hosting and saves you money, time, and energy by:
- Ensuring potential guests have a verified ID.
- Checking past reviews and stay history.
- Protecting the host’s vacation rental properties from damage, illicit parties, and criminal activity.
Why is Keybee's guest screening better?
Keybee’s guest screening goes above and beyond the ordinary procedure while keeping the process fast and efficient. As a result, you can relax, knowing your properties are safe and secure.
Guest screening goes above and beyond.
Platforms include limited guest screening, which relies primarily on past reports from other hosts. Keybee goes beyond that. We check for verified government ID, and past reviews and have real people identify potential red flags such as the possibility of parties and potential unwanted activity.
Our team does the work for you by undertaking the entire in-depth guest screening to ensure your property remains safe and in pristine condition.
Your time is valuable.
Guest screening can be a time-consuming, exhausting process. Regular guest screening that platforms provide by default only covers the basics, meaning hosts have to take on the job of screening each guest.
Keybee provides a thorough guest screening process for every guest on your behalf. We take on the fundamental guest screening checks and go deeper for a more comprehensive guest screening. Our team of experts evaluates red flags and potential issues to keep our host’s properties safe and secure.
Your property comes first.
We ensure every potential guest is thoroughly checked through our smooth, fast and discreet guest screening process powered by real people, not machines.
We maximize your income while putting the safety and security of your vacation rental property first. Through our guest screening process, we protect your property and your investment by minimizing the chances of damage, theft, and criminal activity. As a result, our guest screening saves you hefty expenses down the road.
Airbnb guest screening.
Our guest screening service provides thorough checks on top of Airbnb’s background checks for maximum benefit and protection of your vacation rental properties.
Airbnb’s background checks match guests’ details against public records to verify their identity. But they don’t go any further than this. So while these standard background checks may help identify past inappropriate conduct when the background checks match, this won’t always be the case.
Keybee goes further in the guest screening process while seamlessly integrating with Airbnb’s background checks. On top of Airbnb’s standard background checks, we’ll:
- Look at each potential guest’s past stay reviews to ensure they fit well.
- Prompt guests to verify their official government ID if they haven’t done so.
- Have our experts look for potential red flags, such as the possibility of disruptive large crowds or parties.
Adding this extra layer to the Airbnb guest screening process provides a more comprehensive, thorough layer of protection and security. We take on the entire process for all our hosts using Airbnb.
Check more services
Guest Access
Guests have access to the rental property as soon as they arrive.
Maintenance & Repairs
Maintenance, repairs & deep cleaning services arranged by us.
Restocking
Never run out of supplies - we will restock and replenish your property.
Keybee's Pro Tips for Short-Term Rental Success
How much should I charge for my Airbnb?
How much you charge for your Airbnb property could make or break your short-term rental (STR) business. Whether you manage a single property or have hundreds as part of a portfolio, charging the right rates is crucial to getting consistent bookings.
How to manage Airbnb remotely
In this article, we’re going to provide you with our top recommendations for managing your Airbnb profile remotely. We’ll help you plan accordingly by putting the correct procedures in place and the benefits.
The complete guide to short-term rental property management
In this article, we’re going to give you a complete guide to short-term rental property management. Whether you’re a beginner or experienced in short-term rentals, this guide is for you.
Frequently Asked Questions
No more late-night calls and emergencies. We handle all guest communication for you. From before your guest’s arrival to during their stay and after their departure, Keybee manages communications, 24/7/365-including those late-night surprise messages. You don’t need to check and reply to any of your messages. We check and respond to all messages for you.
- Proactive guest communication before, during and after their stay, with real people who understand the real problems that can arise who always provide guests with an outstanding communications experience.
- Answering guests’ phone calls around the clock and responding to guest messages the fastest in the industry.
At Keybee, we’ve developed a pricing tool that ensures you don’t leave money on the table. Our income-maximizing pricing algorithm uses supply/demand, events, and seasonality, among other critical measures, to get you the best rates. As a result, your rates will fluctuate daily and will differ on weekdays and weekends. The algorithm is also highly customizable. For example, we can enforce minimum nightly rates and specific prices for particular dates.
Using the power of data analytics, we’ve studied millions of Airbnb transactions and know what features, discounts, and other pricing options bring your listing to the top of the search results. A high ranking means increased visibility, more bookings, and higher earnings.
Full income transparency
Keybee provides full income transparency. Monitor what you’ve earned and when you would be paid using our dashboard. Payouts are released by each platform fast and direct into your bank account within 48 hours of bookings. No more middlemen!
Your listing is your passport to a higher income! We create a listing for you that stands out from the competition and publish it across all major hosting platforms. The listing(s) and account(s) are yours to keep.
The listing will include a description of your property’s space, neighborhood, getting around, house rules, and more. Our specialized copywriters know what keywords to use to rank your property higher in search results.
All listings are optimized for each platform’s algorithm for the best rankings and performance possible. Ranking optimization gets your vacation rental properties consistently viewed and booked, earning you more. Keybee achieves this through knowledge of what matters for the best performance on each platform.
Retain complete ownership
While we manage and optimize your listings, you retain all ownership. Photos, reviews, and descriptions stay on the platforms even if you decide to manage the listing without Keybee. And you can see all your earnings in real-time, any time inside the app.
Keybee uses its intelligent channel manager for all your short-term vacation rental properties. It seamlessly synchronizes property characteristics, pricing, and calendars in one unified system. As a result, cross-channel issues are minimized, and reservations are maximized.
- View all your property availability dates and reservations in Keybee’s unified calendar.
- Quick cross-platform updates, so everything stays up-to-date.
- Optimal pricing across all platforms.
- Increase your property’s outreach and occupancy rate by listing it on all major platforms for you.
We know how important a thorough guest screening is. Therefore, Keybee runs comprehensive automated checks coupled with human screening whenever necessary. Due to human screening, you can rest assured that your properties are in good hands!
Our systems detect if potential guests have previous reviews and validated government IDs on each platform.
- If government ID has not been provided in the platform, potential guests are automatically notified to provide it in time for their stay.
- Real people, not machines, detect red flags, such as large crowds and party risks.
- Avoid and reduce costs from damages and fraud.
- Feel safe and relaxed knowing experts handle your properties.
No need to worry about the safety of your keys and no need to worry your guests will need last-minute help locating your property – we take care of it all for you. We make it simple and secure for your guests to obtain the keys via an easy-to-access lockbox near your property.
As a result, your guests are left satisfied, which results in better reviews.
We offer and arrange additional services, such as maintenance, repairs, and deep cleaning (charged separately). So pick and choose the service of your choice, and we’ll handle the rest.