Guest Screening
GoPinnacle performs efficient guest screening by ensuring potential guests have a verified government ID, checking past reviews, and having real people identify high-risk stays.
What is guest screening?
What is guest screening?
Guest screening is an important safety and quality management aspect of hosting vacation rental properties that assesses a reservation’s risk level through a discreet process of analyzing guest profiles to minimize high-risk stays.
Our system detects if potential guests have previous reviews and valid government IDs within the platform. Having a valid ID is part of the necessary guest screening process. If a potential guest has yet to verify their official government ID on a platform, we notify them to add it to their profile before we can confirm the booking.
GoPinnacle has real people, not machines, who detect red flags such as large crowds and parties. We may also ask potential guests additional questions as part of the screening process to ensure they are a good fit for your property. We do this to ensure the safety and security of all guests and minimize wear and tear on your property.
Why do you need guest screening?
Why do you need guest screening?
Guest screening helps you minimize risk when hosting and saves you money, time, and energy by:
- Ensuring potential guests have a verified ID.
- Checking past reviews and stay history.
- Protecting the host’s vacation rental properties from damage, illicit parties, and criminal activity.
Why is GO Pinnacle guest screening better?
Why is GoPinnacle guest screening better?
GoPinnacle guest screening goes above and beyond the ordinary procedure while keeping the process fast and efficient. As a result, you can relax, knowing your properties are safe and secure.
Guest screening goes above and beyond.
Guest screening goes above and beyond.
Providing an outstanding communications experience at all times is what we do. With GoPinnacle 24/7 guest communication, we’re always there for them. Every single guest receives the same friendly support and expert service. They receive a genuine, effective communication experience from real people, not machines.
Your time is valuable.
Your time is valuable.
Guest screening can be a time-consuming, exhausting process. Regular guest screening that platforms provide by default only covers the basics, meaning hosts have to take on the job of screening each guest.
GO Pinnacle provides a thorough guest screening process for every guest on your behalf. We take on the fundamental guest screening checks and go deeper for a more comprehensive guest screening. Our team of experts evaluates red flags and potential issues to keep our host’s properties safe and secure.
Your property comes first.
Your property comes first.
24/7 guest communication with Go Pinnacle means we take on all communications. We check your messages across your hosting platforms, from the simple to the most important, so you don’t have to. Go Pinnacle takes the workload, saving you time.
Airbnb guest screening.
Our guest screening service provides thorough checks on top of Airbnb’s background checks for maximum benefit and protection of your vacation rental properties.
Airbnb’s background checks match guests’ details against public records to verify their identity. But they don’t go any further than this. So while these standard background checks may help identify past inappropriate conduct when the background checks match, this won’t always be the case.
Go Pinnacle goes further in the guest screening process while seamlessly integrating with Airbnb’s background checks. On top of Airbnb’s standard background checks, we’ll:
- Look at each potential guest’s past stay reviews to ensure they fit well.
- Prompt guests to verify their official government ID if they haven’t done so.
- Have our experts look for potential red flags, such as the possibility of disruptive large crowds or parties.
Adding this extra layer to the Airbnb guest screening process provides a more comprehensive, thorough layer of protection and security. We take on the entire process for all our hosts using Airbnb.
Check more services
24/7 Guest Communication
Effective guest communication available around-the-clock, with actual people on hand to address any concerns and provide answers.
Listing Setup & Optimization
Making a listing that is unique from those of the competitors.
Cleaning & Laundry
To guarantee quick, error-free turnovers and superior cleaning, Go Pinnacle takes care of the check-out and cleaning.
What pricing range should I set for my Airbnb?
The price you set for your Airbnb property has the potential to either make or break your short-term rental (STR) enterprise. Setting the optimal prices is essential to get regular reservations, regardless of the number of properties you manage—you may have hundreds in your portfolio or just one.
How to run Airbnb from a distance
We’ll provide you our best suggestions for remotely managing your Airbnb profile in this article. We’ll assist you in making appropriate plans by implementing the necessary processes and outlining the advantages.
The complete guide to short-term rental property management
We’ll provide you with a thorough overview of short-term rental property management in this article. This tutorial is intended for those who have some or all experience with short-term rentals.
Frequently Asked Questions
No more late-night calls and emergencies. We handle all guest communication for you. From before your guest’s arrival to during their stay and after their departure, GoPinnacle manages communications, 24/7/365-including those late-night surprise messages. You don’t need to check and reply to any of your messages. We check and respond to all messages for you.
- Proactive guest communication before, during and after their stay, with real people who understand the real problems that can arise who always provide guests with an outstanding communications experience.
- Answering guests’ phone calls around the clock and responding to guest messages the fastest in the industry.
At GoPinnacle, we’ve developed a pricing tool that ensures you don’t leave money on the table. Our income-maximizing pricing algorithm uses supply/demand, events, and seasonality, among other critical measures, to get you the best rates. As a result, your rates will fluctuate daily and will differ on weekdays and weekends. The algorithm is also highly customizable. For example, we can enforce minimum nightly rates and specific prices for particular dates.
Using the power of data analytics, we’ve studied millions of Airbnb transactions and know what features, discounts, and other pricing options bring your listing to the top of the search results. A high ranking means increased visibility, more bookings, and higher earnings.
Full income transparency
GoPinnacle provides full income transparency. Monitor what you’ve earned and when you would be paid using our dashboard. Payouts are released by each platform fast and direct into your bank account within 48 hours of bookings. No more middlemen!
Your listing is your passport to a higher income! We create a listing for you that stands out from the competition and publish it across all major hosting platforms. The listing(s) and account(s) are yours to keep.
The listing will include a description of your property’s space, neighborhood, getting around, house rules, and more. Our specialized copywriters know what keywords to use to rank your property higher in search results.
All listings are optimized for each platform’s algorithm for the best rankings and performance possible. Ranking optimization gets your vacation rental properties consistently viewed and booked, earning you more. GoPinnacle achieves this through knowledge of what matters for the best performance on each platform.
Retain complete ownership
While we manage and optimize your listings, you retain all ownership. Photos, reviews, and descriptions stay on the platforms even if you decide to manage the listing without Keybee. And you can see all your earnings in real-time, any time inside the app.
GoPinnacle uses its intelligent channel manager for all your short-term vacation rental properties. It seamlessly synchronizes property characteristics, pricing, and calendars in one unified system. As a result, cross-channel issues are minimized, and reservations are maximized.
- View all your property availability dates and reservations in GoPinnacle’s unified calendar.
- Quick cross-platform updates, so everything stays up-to-date.
- Optimal pricing across all platforms.
- Increase your property’s outreach and occupancy rate by listing it on all major platforms for you.
We know how important a thorough guest screening is. Therefore, GoPinnacle runs comprehensive automated checks coupled with human screening whenever necessary. Due to human screening, you can rest assured that your properties are in good hands!
Our systems detect if potential guests have previous reviews and validated government IDs on each platform.
- If government ID has not been provided in the platform, potential guests are automatically notified to provide it in time for their stay.
- Real people, not machines, detect red flags, such as large crowds and party risks.
- Avoid and reduce costs from damages and fraud.
- Feel safe and relaxed knowing experts handle your properties.
No need to worry about the safety of your keys and no need to worry your guests will need last-minute help locating your property – we take care of it all for you. We make it simple and secure for your guests to obtain the keys via an easy-to-access lockbox near your property.
As a result, your guests are left satisfied, which results in better reviews.
We offer and arrange additional services, such as maintenance, repairs, and deep cleaning (charged separately). So pick and choose the service of your choice, and we’ll handle the rest.