Guest access

Keybee covers secure and reliable guest access and provides your guests with quick and easy access as soon as they arrive, so your guests get a great first impression.

Seamless check-in: how does it work?

Making sure your guests arrive at your vacation rental properties smoothly and efficiently is an essential step to your guests having an unforgettable stay with you as their host. Guest access with Keybee means safe, secure, and simple access to their vacation rental property without the hassle. As a result, your guests get a great first impression and are more likely to give higher ratings and reviews for you as their host.

Keybee makes sure guest access is fast, simple, and safe. As part of our guest access service, we recommend how to set up secure and easy guest access on your properties. We can also provide a paid installation service for you. In addition, we take care of all aspects of guest access at all hours, so you save time and effort not having to arrange specific times for key handovers.

If your apartment has an electronic lock, we’ll inform your guest and provide them with the passcode. However, we strongly suggest that there should also be a backup lock box so guests can find the keys.

Why is a seamless check-in experience important?

We know you want your guests to have the best stay, and you need fast, simple, and secure guest access. Enabling swift and seamless guest access is essential for their fantastic stay at your vacation rental. Perfect check-in gives guests a great first impression, setting them up for a fantastic stay — more satisfied guests means higher ratings.

How does Keybee do guest access better?

Setting guests up for a great stay.

Keybee sets you up for success by ensuring your guests receive their keys quickly, securely, and hassle-freely. As a result, your guests obtain a seamless kicking-off their enjoyable stay in your vacation rental properties. Making a great first impression with easy guest access that sets them up for a great stay means higher ratings and reviews for you and your properties.

Safe and secure.

Keys are safely stored in lockboxes close to your properties. We also offer keyless solutions, such as keyless pads and smart locks, for even greater peace of mind. We make sure the keys and access to the properties are ready before guests arrive and provide them with clear instructions on how they can access them. This way, we create a safe and seamless experience for your guests with easy access upon arrival. You can relax knowing your keys are kept safe and secure and only accessed by your guests. And there’s no need to worry your guests will need any last-minute help locating your property — Keybee has it all covered.

Better guest experience, better ratings and reviews, more earnings.

A smooth and straightforward experience from when your guests arrive makes a great first and lasting impression. Keybee’s guest access covers everything, so your guests have quick and easy access to your vacation rental property. We cover the entire process and make it seamless, so your guests are satisfied. And satisfied guests are more likely to provide you with higher ratings and reviews, which means your properties are listed higher, and you earn more.

Airbnb guest access

We also provide the same premium guest access for all your Airbnb listings. Your reviews and ratings on Airbnb are vital to getting your vacation rental properties viewed and booked more. Keybee takes safe, secure, and easy guest access seriously. Guests are left satisfied by providing a seamless experience from the start, which results in better ratings and reviews on your properties on Airbnb. And this means higher ranking, more bookings, and more earnings for you in the future.

Check more services

Guest Access

Guests have access to the rental property as soon as they arrive.

Maintenance & Repairs

Maintenance, repairs & deep cleaning services arranged by us.

Restocking

Never run out of supplies - we will restock and replenish your property.

Keybee's Pro Tips for Short-Term Rental Success

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How much you charge for your Airbnb property could make or break your short-term rental (STR) business. Whether you manage a single property or have hundreds as part of a portfolio, charging the right rates is crucial to getting consistent bookings.

How to manage Airbnb remotely

In this article, we’re going to provide you with our top recommendations for managing your Airbnb profile remotely. We’ll help you plan accordingly by putting the correct procedures in place and the benefits.

The complete guide to short-term rental property management

In this article, we’re going to give you a complete guide to short-term rental property management. Whether you’re a beginner or experienced in short-term rentals, this guide is for you.

Frequently Asked Questions

No more late-night calls and emergencies. We handle all guest communication for you. From before your guest’s arrival to during their stay and after their departure, Keybee manages communications, 24/7/365-including those late-night surprise messages. You don’t need to check and reply to any of your messages. We check and respond to all messages for you.

  • Proactive guest communication before, during and after their stay, with real people who understand the real problems that can arise who always provide guests with an outstanding communications experience.
  • Answering guests’ phone calls around the clock and responding to guest messages the fastest in the industry.

At Keybee, we’ve developed a pricing tool that ensures you don’t leave money on the table. Our income-maximizing pricing algorithm uses supply/demand, events, and seasonality, among other critical measures, to get you the best rates. As a result, your rates will fluctuate daily and will differ on weekdays and weekends. The algorithm is also highly customizable. For example, we can enforce minimum nightly rates and specific prices for particular dates.

Using the power of data analytics, we’ve studied millions of Airbnb transactions and know what features, discounts, and other pricing options bring your listing to the top of the search results. A high ranking means increased visibility, more bookings, and higher earnings.

Full income transparency

Keybee provides full income transparency. Monitor what you’ve earned and when you would be paid using our dashboard. Payouts are released by each platform fast and direct into your bank account within 48 hours of bookings. No more middlemen!

Your listing is your passport to a higher income! We create a listing for you that stands out from the competition and publish it across all major hosting platforms. The listing(s) and account(s) are yours to keep.

The listing will include a description of your property’s space, neighborhood, getting around, house rules, and more. Our specialized copywriters know what keywords to use to rank your property higher in search results. 

All listings are optimized for each platform’s algorithm for the best rankings and performance possible. Ranking optimization gets your vacation rental properties consistently viewed and booked, earning you more. Keybee achieves this through knowledge of what matters for the best performance on each platform.

The cost for this service is a one-time fee of 
$
199 per listing and marketplace and is easily covered by your first stay. This way, the return on investment is guaranteed. In addition, if you already have a listing, we’ll get it onboard at no extra cost.

Retain complete ownership

While we manage and optimize your listings, you retain all ownership. Photos, reviews, and descriptions stay on the platforms even if you decide to manage the listing without Keybee. And you can see all your earnings in real-time, any time inside the app.

Keybee uses its intelligent channel manager for all your short-term vacation rental properties. It seamlessly synchronizes property characteristics, pricing, and calendars in one unified system. As a result, cross-channel issues are minimized, and reservations are maximized.

  • View all your property availability dates and reservations in Keybee’s unified calendar.
  • Quick cross-platform updates, so everything stays up-to-date.
  • Optimal pricing across all platforms.
  • Increase your property’s outreach and occupancy rate by listing it on all major platforms for you.

We know how important a thorough guest screening is. Therefore, Keybee runs comprehensive automated checks coupled with human screening whenever necessary. Due to human screening, you can rest assured that your properties are in good hands!

Our systems detect if potential guests have previous reviews and validated government IDs on each platform.

  • If government ID has not been provided in the platform, potential guests are automatically notified to provide it in time for their stay.
  • Real people, not machines, detect red flags, such as large crowds and party risks.
  • Avoid and reduce costs from damages and fraud.
  • Feel safe and relaxed knowing experts handle your properties.

No need to worry about the safety of your keys and no need to worry your guests will need last-minute help locating your property – we take care of it all for you. We make it simple and secure for your guests to obtain the keys via an easy-to-access lockbox near your property.

As a result, your guests are left satisfied, which results in better reviews.

We offer and arrange additional services, such as maintenance, repairs, and deep cleaning (charged separately). So pick and choose the service of your choice, and we’ll handle the rest.

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